Frequently Asked Questions

Last updated: 4 August 2026

Quick answers about EYFS Play Planner, how the generators work, and your account.

About the app

What is EYFS Play Planner?: EYFS Play Planner is a tool that generates play-based activity ideas, tuff tray plans, and continuous provision guidance for early years practitioners, childminders, and parents — based on the age group, learning area, theme, and resources you have to hand.
Who is it for?: Nursery practitioners, childminders, Reception teachers, and parents of children from birth to five.
Is this a replacement for my professional judgement?: No. Everything generated is a starting point and a time-saver, not a substitute for your own professional judgement, safeguarding responsibilities, risk assessments, or your setting's policies. Always check current EYFS statutory guidance for your setting.

Is it free?: New accounts get 3 free activity generations, no card required. After that, full access — unlimited generations and PDF downloads — is £4.99/month.
Is this a subscription or a one-off payment?: It's a monthly subscription, billed automatically until you cancel.
Can I cancel any time?: Yes. Cancel from your account settings whenever you like — you'll keep full access until the end of your current billing period, with no partial refunds for the remaining days.
Do you offer refunds?: We don't offer refunds for the current billing period once it's been charged, except where required by law.

What's the difference between the Activity Generator, Tuff Tray, and Continuous Provision tools?: The Activity Generator creates a single, planned activity with clear steps, a start and end, and a specific learning intention.
The Tuff Tray Generator creates a themed sensory tray plan, including a generated image of what the tray might look like (paid feature).
Continuous Provision guidance is different again — it covers what to have permanently available in an area of your setting (like construction or mark-making), how to refresh it, and what learning it supports over time, rather than a single session.
Can it adapt for children with additional needs?: Yes. You can select SEND-related preferences (autism-friendly, non-verbal communication support, sensory considerations, and more) and the generated plan will adapt accordingly. This is general guidance — always adapt based on your knowledge of the individual child and any existing support plan.
Why does generating an activity take a little while?: Each plan is created freshly based on your specific inputs rather than pulled from a fixed template, so it takes a little longer than an instant search — you'll see a loading indicator while it's working.
Can I see activities I've generated before?: Yes — once signed in, your past generations are saved to your account so you can revisit them at any time.

Do I need an account?: Yes, a free account is required to use the generator and track your free generations.
What happens to my data?: We store your account email, usage data, and payment status (handled securely by Stripe — we never see your card details). See our full Privacy Policy for details.
How do I delete my account or data?: You can delete your account yourself at any time from your account settings — this cancels any active subscription and removes your data. If you run into any issues, contact hello@eyfsplayplanner.com and we'll help directly.

I found a bug or something isn't working — what do I do?: Email hello@eyfsplayplanner.com with a description of what happened, and we'll look into it as quickly as we can.
I have a suggestion for a new feature.: We'd love to hear it — send it to hello@eyfsplayplanner.com.